What is CCHEA

CCHEA - Consumer Center for Health Education and Advocacy

In 1998-99, the County of San Diego decided to establish a health consumer center . The County chose the Legal Aid Society to be the site for this new Center . With this funding and matching funds from The California Endowment (TCE), the Consumer Center for Health Education & Advocacy (CCHEA) , a program of the Legal Aid Society of San Diego, was born. The Center continues to be supported by the County and TCE and also has funding partnerships with California Department of Managed Care (DMHC), California Department of Healthcare Services (DHCS) and California’s new Health Benefit Exchange (Covered California).  CCHEA is a partner of the HealthCare Alliance (HCA), a coalition of eleven California legal aid programs providing healthcare access services to California consumers. CCHEA is the statewide coordinator for all of these consumer services.

Helping people learn more about the Affordable Care Act and the new Covered California Health Exchange:

Learn about their potential eligibility for Medi-Cal, including the new expanded Medi-Cal, or their eligibility for help paying for health care coverage through tax credits or subsidies that will lower the cost of coverage purchased from Covered California;

Review determinations made by the County of San Diego or Covered California regarding eligibility for the tax credits or subsidy;
Understand their rights and ability to appeal unfavorable determinations by the County of San Diego or Covered California.

Helping educate, inform and empower 
The Consumer Center’s advocates and attorneys regularly participate in health fairs throughout the County and provide trainings to community-based organizations and providers, client groups, and family support groups interested in learning about our services or specific areas of interest related to health care access and coverage.  At these events we distribute educational materials in multiple languages.

Helping to improve the health care systems
As much as the Consumer Center educates its clients, it also learns from its clients’ experiences to improve the health care system as a whole.  The Consumer Center staff takes what we learn from our clients’ experiences and meet regularly with the County and State agencies, community-based organizations, and client groups to suggest improvements to the systems of care.  We also coordinate with other advocates from around the state to identify common problems for our people locally and throughout the state.

Our mission: 
Educate, assist and empower San Diegans  to become and remain healthy.