Consumer Protection & Bankruptcy
Where to Get More Information
- Federal Direct Loan Consolidation Program – Information about your federal student loans. You can apply to consolidate these types of loans.
- Student Loan Borrower Assistance Website – General info on options for federal and private student loans. Topic include the pros and cons of consolidation, rehabilitation, settlement, cancellation, etc.
- Consumer Financial Protection Bureau – Learn about rules governing banks, other lenders, and bill collectors. File complaints against finance lenders, bill collectors, banks and other lending companies.
- Federal Trade Commission’s Consumer Website – Learn to avoid business fraud. File complaints about unfair, deceptive, and fraudulent business practices.
- By law, you are entitled to one free credit report from each of three nationwide credit reporting agencies (Equifax, Experian, and TransUnion) every 12 months.
- AnnualCreditReport.com is the only website set up by United States government and the three major credit reporting agencies to allow you to get your free credit report. Right now, you can get a free credit report every week until December 2022.
- To get your free credit report, go to Annual Credit Report.
- Be careful with other websites that claim to give you free credit reports. Many sites will only give you a free report if you buy other products or services. Other sites give you a free report and then bill you for services you have to cancel. The only source for the free credit report authorized by law is AnnualCreditReport.com.
- Identity Theft Resource Center – Get help for ID theft. You can also call them at 888-400-5530. They are open 24/7.
- Federal Trade Commission Identify Theft Website – You can use this website to create a FTC ID Theft Affidavit. Fill it out. File it with the police.
- Office of Statewide Health Planning and Development: Get hospitals’ financial aid rules. Download their applications for help with paying your medical bills.
- Consumer Center for Health Education and Advocacy: (877) SD HEALTH (734-3258 (toll-free)) Consumer Center advocates can assist you. Learn about your options for healthcare. Find out how and where to get services. Find out what to do if you have a problem with your health insurance.
- California Bureau of Automotive Repair can assist if you have had problems with an auto repair shop. You can file a complaint with the state at this website. The state can work with you and the repair shop. They may help you get the shop to fix your car's problem. They can help you get a refund or lower the bill.
- Department of Motor Vehicles: The DMV can assist with vehicle title problems or licensing issues.
- National Consumer Law Center (NCLC) – Good info on consumer issues.
- California Attorney General’s Office – Info on many consumer issues. To get to the Attorney General’s “Protecting Consumers” page go to the California Attorney General’s Office.
- San Diego District Attorney – Consumer Protection – Use this site to file a complaint with the San Diego DA’s Consumer Protection Unit.
- Utility Consumer Action Network (UCAN) – UCAN can help you with utility company problems .
- 2-1-1 San Diego for Resource Referrals: Get referrals for almost any problem.