Availability:

Immediately; job location in Downtown San Diego

Duties

Responsibilities

and Qualifications:

The Legal Aid Society of San Diego, Inc. (LASSD) has a full-time Intake Specialist position open at its Downtown San Diego Office.

Working under the direction of the Staff Attorney, the intake specialist is the first contact that most of the applicants have with LASSD.  There is variance of settings and stressful conditions that these duties must be performed under. An intake specialist elicits factual information from applicants quickly, accurately, and courteously in order to determine if the person is eligible to receive services from LASSD. The applicant must have sufficient knowledge in all areas of the law in order to perform these functions. In the event LASSD cannot assist, the intake specialist must know the basis for, and the sources of referrals.

The typical work performed by intake specialists include but are not limited to: answering telephones, interviewing potential applicants in person and over the telephone, determining the legal need and financial eligibility of the applicant for  program services, arranging appointments for clients with staff attorneys and advocates, making appropriate and knowledgeable referrals, recording statistics into our database, performing translation services, copying and maintaining an adequate supply of pro per packets for distribution, and mailing forms and documents.

Minimum Qualifications: Bilingual English/Spanish must have proficient oral and written communications skills, type 30 wpm net, enter data into a computerized database, handle high stress situations, act and communicate in a professional manner with clients in person and over the telephone, think logically, and follow written and oral instructions.

Program

Description:

To apply:

Forward resume and cover letter to:

Maricela Widmer

LASSD, Inc.

110 South Euclid Avenue

San Diego, CA  92114

Fax:  (619) 263-5697

E-mail: MaricelaW@lassd.org

(no phone calls please)

LASSD is an Equal Opportunity Employer